All the items will be checked before packing. All the items are new and of high quality.Item will be shipped within 2-3 business days if in stock upon receipt of payment, excluding weekends and public holidays.
1.How to order from us?
Inquiry→offer quotation in 24hours→Build mutual communication→Send PI for regular order→Deposit payment(50%)→Production starts
→Send pictures of products to get confirmation→Balance payment(50%)→Shipment→Products arrives→After sales service
2.What’s the advantage of Ceramic jewelry?
Compared with other jewelry material,ceramic jewelry would never fade off,it is very hard,and not easy to scratch,and the most important thing is,it is harmless to human beings, you never need to worry about skin allergy, also ceramic products is not easy out of shape.
3. What the MOQ of our products?
We offer many options of jewelry,they have different MOQ,please kindly contact us for details if needed.
4.Is the MOQ fixed?
MOQ can be negotiated ,please contact us.
5. What is the payment term and payment methods?
Accept payment by PayPal, West Union, Telegraph Transfer(Wire Transfer) and Alibaba Trade Assurance.
6. How long do you need for production? Or what’s your production lead time?
Usually could be sent our in 2-3 days if in stock.Customized item usually need 14-25days to produce.
7. How to ship the products?
Shipping by DHL/UPS/Fedex/EMS/TNT, we have our shipping agent, good price and fast shipment.
8. How much for shipping fee?
The Shipping fee would be different depending on weight or volume of the package.
Different order quantity, the shipping fee will be different accordingly.
9. Could you supply OEM/ODM service?
Yes.We are manufacturer specializes in jewelry many years. Please feel free to contact us for more information.
10.Any discount possible if I place an order?
We have different price range(discount) based on different order quantity, please contact us for detailed information.
11.What if I find the goods damaged after receiving?
Good after-sale service is our promise. Please take photos first and send to us, which will be helpful for us to check it. Moreover, you will get the reservable compensation after we check it out.